FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

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Frequently asked questions

About ES Lab:

Originated in Hong Kong, ES Lab is a newly established brand specialised in electrostatic audio products. After years of research, the know-how we accumulated enable us to make electrostatic products with uncompromised sound: transparent yet engaging and dynamic.



How can I audition your product?

Our products are on loan program at the moment, Please contact us for arrangement. User pays the shipment and deposit may be required.



Can I get a discount?

We apologise that the price of our product is firm and we cannot answer to these requests. We only give discounts under very-special circumstances.



Do you sell replacement parts?

We sell replacements parts of our headphone that is interchangable to headphones from other company. For example if the headband of your lambda sig is broken you can but a replacement of es1a from us. And We sell replacements parts of our headphone to existing user at a bargain price.